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The latest reports from users having issues in New York City come from postal codes 10118, 10021, 10023, 10004, 10003, 10013, 10011 and 10001.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 267,325 ratings
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Problems in the last 24 hours in New York City, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in New York City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
Wi-fi (14%)
TV (8%)
Total Blackout (8%)
E-mail (4%)
Phone (2%)
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Live Outage Map Near New York City, New York
The most recent Spectrum outage reports came from the following cities:New York City, Staten Island, Brooklyn, The Bronx, North Bergen, Newark, Queens, Clifton, East Newark, Hackensack, Fort Lee, West New York, Kearny, Wallington and Irvington.
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City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Internet | ||
Total Blackout | ||
Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near New York City, New York
Latest outage, problems and issue reports in New York City and nearby locations:
Max Resetar (@maxresetar) reported fromQueens, New York
@Ask_Spectrum any info on internet outage in 11363?
ShingChan (@shingchan) reported fromBrooklyn, New York
@Ask_Spectrum my internet service out for more than 12 hours. When is it expected to restore? #spectrumoutage
Meredith Clark (@MeredithLClark) reported fromQueens, New York
It’s cute that my internet waited to crap out until after the weather had cleared up. I hate @Ask_Spectrum so much!
Mélomane (@xnybklyn94) reported fromQueens, New York
New York had a tropical storm and the internet has been down for hours like we had a Cat 1 or 2. Ridiculous. @Ask_Spectrum
Gabriel Felix (@_GabeFelix) reported fromQueens, New York
@Ask_Spectrum Terrible
JoeyD473 (@JoeyD473) reported fromQueens, New York
Service seems to be out @Ask_Spectrum and @GetSpectrum
¡Wear A Mask! JarekFA 🇳🇱🇸🇷🇭🇰🇱🇹🇺🇦 (@JarekFA) reported fromBrooklyn, New York
@Ask_Spectrum how long do you expect the internet to be down in 11232?
ThickharlemMase (@thickharlem) reported fromManhattan, New York
@Ask_Spectrum Please advise if my service is out in my area...? NYC
ThickharlemMase (@thickharlem) reported fromManhattan, New York
@Ask_Spectrum why is the service always out in the middle of the day when people work from home. #SPECTRUM
jernej bervar (@JBervar) reported fromQueens, New York
Spectrum always taking so long to fix problems with internet in Long Island City.... BUT THEY ARE ALWAYS SO QUICK TO SEND THE BILLS. Paying for internet, that never works... smh maybe I should find another carrier 🤔 @Ask_Spectrum
Derek Kwok (@dlangshk) reported fromManhattan, New York
I wish internet service providers would stop spamming people. Like I’m already using your subpar internet. Stop sending me mail and calling every day to upgrade to cable TV or some **** when I’ve told you 8 million times I don’t want or need it. @GetSpectrum
George “Da Bull” Peterson III (@GeorgePDabull) reported fromQueens, New York
Hey @GetSpectrum , can we please get a ETR on when you will have service back up in Queens, New York 11434?
Meredith Clark (@MeredithLClark) reported fromQueens, New York
@merc248 @Ask_Spectrum I know I should just be glad I still have power, but **** this nonsense
ThickharlemMase (@thickharlem) reported fromManhattan, New York
@Ask_Spectrum #SPECTRUM please advise about service at n NYC
ThickharlemMase (@thickharlem) reported fromManhattan, New York
@Ask_Spectrum please advise if service is out in NYC..?
Marc Beck (@mjbeckman1) reported fromQueens, New York
@Ask_Spectrum internet outage in Glendale, Queens, NY 11385. Just checking on status.
JoeyD473 (@JoeyD473) reported fromQueens, New York
So I'm using my phone as a hotspot to connect my Xbox to it so i can use its browser to watch the opening show for momentum. @Ask_Spectrum please stop saying there is no outage because my neighbors are out too
Pamela J. Fuentes (@pamjfuentes) reported fromQueens, New York
@Ask_Spectrum any updates about Ridgewood, NY 11385? Four hours without service. I sent a DM an hour ago and no answer yet
Jesse Rose (@jessekenneth) reported fromManhattan, New York
@Ask_Spectrum it feels like I just make very generous donations to @GetSpectrum every month because I have the most unreliable service. Outages almost every day but pay 260 a month! This is a scam!
julix (@messymaricon) reported fromManhattan, New York
@Ask_Spectrum y my internet slow luv nothing loading for me
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
Brendan J (@Darkz_au) reported
@Ask_Spectrum @Paw_Pewz lowkey should supply her with 4GX/5G modem ++ internet until this whole thing is fixed on your end. customer's are the core of a business model,..
ٌ (@ChaosFantasy888) reported
@TVietor08 @GetSpectrum @Ask_Spectrum Be careful. Those MFers charged me for a service call over this issue, despite assuring me there wouldn't be a fee. They claimed the "tech" charged it (without customer consent, btw).
Devin budhoo (@BudhooDevin) reported
@Ask_Spectrum I Called 2 times tonight for the same issue! I had two agents tell me nothing can be done. I had this same issue a couple of months ago. Im literally using my AT&T phone hot spot for work and my tv.
PawPewz (@Paw_Pewz) reported
Yay day 5 of not being able to stream because I have no ******* upload speed!!!!!! I'm so over this ****!!!! @Ask_Spectrum
Lightning Insider (@Erik_Erlendsson) reported
@Ask_Spectrum @Acehawk74 If it's a network issue, why is the game showing properly on cable boxes but not on the Spectrum app?
Brendan J (@Darkz_au) reported
@Ask_Spectrum @Paw_Pewz lowkey should supply her with 4GX/5G modem ++ internet until this whole thing is fixed on your end. customer's are the core of a business model,.. you should respect that
Todd Sheally (@ToddSheally) reported
I’m guessing @GetSpectrum @Ask_Spectrum internet is down AGAIN!!! Why???!!! SO annoying! Too many times lately!!
ٌ (@ChaosFantasy888) reported
@Ask_Spectrum You lied. This did nothing. Your reps lied, and the "tech" charged $50 without the consent of the customer. That's scummy beyond belief.
Jesseca (@jsilvernell) reported
Seriously @Ask_Spectrum WTF.
Amanda Maynard (@amanda_maynard) reported
@GetSpectrum get your **** together. I’m over the spotty service and constant buffering. I can’t even watch a show or use the @onepeloton app without disruption. What am I paying you for 😡